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Service/Maintenance

The CerroZone mobile device is designed for fast implementation and minimal ongoing maintenance. Upon receipt, there is no installation or service required. Simply unbox the unit and plug it into a standard electrical outlet. IoT set up can be done by scanning a QR code. 

Service/maintenance is only required every 12 months – minimizing down time – based on running the device 24 hours a day, 7 days a week. All service items may be purchased from a CerroZone authorized agent. Only CerroZone authorized service agents can service the equipment to maintain the product warranty.

All CerroZone mobile devices are backed by our 5-year limited warranty against manufacturer’s defects.

Maintenance Schedule

  • Year 1: Bulb kit
  • Year 2: Bulb kit
  • Year 3: Bulb kit + ballast kit
  • Year 4: Bulb kit
  • Year 5: Bulb kit + catalyst kit
  • Year 6: Bulb kit + ballast kit
  • Year 7: Bulb kit
  • Year 8: Bulb kit
  • Year 9: Bulb kit + ballast kit
  • Year 10: Bulb kit + catalyst kit